Group Sales Manager | Carol Fox & Associates

Submitted by cfa1412 on Thu, 05/03/2018 - 5:06pm

Overview

Carol Fox and Associates is a Chicago-based marketing and public relations agency specializing in arts, entertainment and lifestyle clientele. The company’s environment is dynamic and fast-paced, with a client roster that boasts many of the city’s best-known attractions and cultural institutions. 

 

Responsibilities

 

Groups Sales

  • Communicate with customers via email and phone to promote shows offered by GroupTix
  • Establish a working rapport with customers, especially returning customers
  • Create completed and thorough contracts for each group order
  • Expand our customer base by researching relevant contacts and businesses
  • Communicate with box office contacts and clients to procure seating assignments, ensure payments are received and relay significant customer concerns
  • Interact with customers via Facebook and Twitter, giveaways, contests and surveys
  • Create copy for marketing materials, such as e-blasts, websites and the like
  • Mail tickets, patches or promotional materials to customers

 

Department Management

  • Create new systems and revise established procedures for improved efficiency
  • Serve as primary liaison for all GroupTix clients
  • Supervise GroupTix representatives, including hiring and overseeing daily activities
  • Generate group sales client invoices, weekly sales reports and internal financial statements
  • Create timelines for full show run
  • Oversee the maintenance of all outreach lists, mailing lists and customer databases
  • Assist in creating new client proposals/contracts and solicit new business
  • Handle all complaints that come into GroupTix and work through conflicts with clients
  • Lead weekly calls with clients
Requirements
Skills & Qualifications: 

The ideal candidate will have a four-year college degree in a relevant field and 3-5 years of related experience in theatre and/or box office management. The ideal candidate must have the ability to multi-task, an enthusiastic personality and a passion for the arts.

To Apply: 

To apply, please email cover letter and resume to careers@carolfoxassociates.com. Resumes without cover letters will be disregarded. No phone calls, please.

Contact Information
Contact Name: 
Carly